Marianne Garneau presents the development of the IWW's unique training program and its innovative approach to union organizing.
IWW trade union training is virtually unique. It consists of two intensive two-day workshops. These workshops are open to any member or worker to teach them the skills needed to organize their workplace.: information gathering, the contacts of their colleges, one-on-one encounters, the construction of an organizing committee and the collective treatment of problems. The aim of the first workshop, "Organizational Training 101: Build the committee ”, is to ensure that any participant — with no previous organizing experience — can undertake their own organizing campaign at work and even organize a modest direct action with their colleagues to settle a grievance or obtain a concession. The second workshop, the "Organization Training 102: The Committee in action", presents a systematic approach to dealing with grievances based on action in the workplace, as well as the practical details and strategic issues of maintaining a shop committee.
Its curriculum is not designed for personnel employed by power plants, but good for workers, in order to teach them how to organize their workplace without the intermediary of paid union staff. The ultimate objective of the SITT-IWW approach is to build a structure whose actions are mainly carried out by the workers concerned., through a committee representative of the workplace, where decisions are made horizontally and who is able to organize direct actions on the floor to resolve grievances and secure new gains. This approach is an alternative to the steward system and the standard bargaining process, grievances and arbitration, that takes place away from the work floor and relies on lawyers and other professionals. The position of the IWW is that in addition to the fact that this process is expensive and slow, its purpose is to limit actions in the workplace, especially those that cause disruption to the economy of the business or society . To resume their language: "Work now, file a grievance later. »
It is for all these reasons that the formation of the IWW is exceptionally democratic compared to other trade union formations.. It is also democratic in its structure, since its objective is to train future trainers. Any member can attend the trainings and then apply to take a certification course and become a trainer. The program is overseen by an elected committee of five trainers and is remarkably stable and able to ensure its sustainability., considering that it is entirely run by volunteers and has a limited budget (trainers are reimbursed for the cost of travel and receive a small per diem). Its capacity has been increasing systematically — in number of trainers and in frequency of training given — since its inception, almost ago 20 years, thousands of people have been trained. This accessibility and this horizontality are among the most popular and appreciated aspects of the IWW., as well as the cornerstone of the union's most effective organizing campaigns.
The design of the IWW organization formation is an interesting story, because it follows the establishment of a unique approach to the union in recent decades. For a long time, following the loss of Cleveland heavy machinery premises in the 1950s, the union was struggling with an almost non-existent presence in the workplace and with volunteer activist members (anyone except a boss can take their "red card") that there were only hundreds. Each time the IWW attempted to reinvest itself as a labor organization, its approach was borrowed from that of traditional unions and the results were mostly disappointing. What motivated the training program was another form of "back to business" in the late 1990s and early 2000s, as the IWW began to organize campaigns again. The program was an attempt to provide best practices for standalone campaigns, then marked by cycles of expansion and weakening.
Initially, the IWW again borrowed educational materials and technical knowledge from traditional unions thanks to dual-carding members who worked as organizers or delegates in other unions, and thanks to members who had been trained by other unions, as by the "Organizing Institute" of the AFL-CIO. Through a set of scattered techniques and strategies, supplemented with a political critique of labor law, the union saw the birth of its shop committee system by developing a qualitatively different approach to the organization of workers' power.
The "fight for gains" approach, not for recognition ” situates the IWW on the margins of the trade union world, as it always has been, but this is how he finally found his revolutionary roots by rejecting collective agreements and cooperation with employers. " The IWW does not recognize any rights to bosses ", said Big Bill Haywood to the Commission on Industrial Relations of the US Congress in 1915. "We say that no union has the right to sign an agreement with the bosses...because it is the inherent mission of the working class to overthrow capitalism and take power in its place. Throughout its long period of dormancy — as collective bargaining agreements containing clauses on the right to strike and clauses on employers' rights became normalized — the IWW maintained that the labor law was not a gift to society. working class. However, it was a somewhat abstract position, since the union had no distinct alternative in terms of organization and few active premises.
Although in recent decades, other unions have become more cynical about the National Labor Relations Board and the courts, the IWW remained unique with a workplace bargaining model separate from certification votes, certifications and conventions, nor is it based on funded activism or electoral coalitions, but relies instead on worker power in the workplace.
The following is the story of the IWW's conception of its own organizational formation and general trade union approach as it has evolved over almost five decades.. I begin with organizing manuals distributed to members in the 1970s and conclude with the latest developments of the current program.. This research is based on a review of every training manual the union has published since the 1970s., on archival material such as the newspaper Industrial Worker and the General organization bulletin, as well as a dozen detailed interviews with members, former and current.
Prehistory of today's program: Organization pamphlets and manuals from the 1970s to 1990.
« A Worker’s Guide to Direct Action » (1974)
Prior to the development of in-person training led by the Organizer Training Committee, members had access to several pamphlets and organization manuals, posted by members and available at headquarters or local branches.
One of them was "A Worker's Guide to Direct Action"., a pamphlet of 15 pages that briefly described tactics like slowdowns, work to rule, sit-down strikes, sick leave strikes and whistleblowing. This pamphlet was in fact an abridged reissue d’un pamphlet published by Solidarity in the UK in 1971. The IWW version presented these tactics as an alternative to two things: the "slow and clumsy" grievance procedure, where "a dispute goes through a series of meetings and ends up being decided by an arbitrator, usually a lawyer or a professor" and the "long strikes", which "cost too much and are too exhausting to be used often". Furthermore, the pamphlet notes that “the AFL-CIO-CLC executive…hoards large strike funds. »
The pamphlet has been reprinted and very modestly updated over the years, for example by the Lehigh Valley branch in the 1990s, who rewrote the introduction to describe the historical origins of the labor law framework, which would aim to contain the class war, and to define direct action as "guerrilla". The pamphlet was also republished by the Edmonton branch in the 2000s under the title "How to fire your boss"..
Although the use of actions on the floor is consistent with the historical approach of the IWW, these writings are addressed to individual workers and do not contain advice for the restlessness or development of one's co-workers, nor for the construction of a camp and even less for the resistance to the reprisals which follow the direct action. The pamphlet notes that to use its tactics, you have to have " organization at work ", at least in the sense of a "general agreement that working conditions must change", but the colorful examples quoted out of context are somewhat ambitious, maybe even irresponsible.
Organization manual (1978)
Another series of pamphlets—this time written by members of the IWW—were published in the 1970s.. There is an organization manual and a negotiation manual.. « The problem of growth — how to reach people and organize — dominated the convention [from 1971] », according to the memoirs of Ottilie Markholt, a longtime labor activist from the Pacific Northwest, but at the time a new Wobbly. A femma with the deceptive air of a grandmother who was in fact a hard-line trade unionist », according to a posthumous tribute published in the Industrial Worker thirty years later. According to Markholt, in light of this new priority, « a group of delegates met informally to plan the writing of an organizing manual for the IWW… The convention approved our plan and appointed me coordinator.“The group has”reflected on the problem of member-organizers with an ever-growing circle of correspondents», including Fred Thompson, emblematic figure of the IWW. The group has produced a manual for 23 pages that will be sold by the headquarters.
From a practical point of view, the manual includes the usual good advice of the time in terms of organization: he advises getting a list of workers — though without providing much technical advice — and making house calls. He emphasizes the importance of direct contact, but also discusses having big meetings to tell workers about the union (the use of mass meetings for the development of contacts has been abandoned in the current training program: these meetings are too permeable to leaks and are often limited to what in the industry is called the lowest common denominator). The manual soberly advises to create a committee representative of the entire workplace - therefore "each department and/or shift" and "each ethnic and racial group".… balanced in terms of age and gender according to the proportions of the workplace ”. He insists on the fact that the union "must be a majority movement or it will be nothing" and on the importance of developing "democratic working rules".
The manual replicates traditional trade union approaches, including the campaign to win a certification vote. Most of his advice focuses on the use of alternative means such as picketing or striking to win a certification vote or legal recognition. (today’s trainers would argue that gaining legal recognition through these other means still opens the door to formalized working relationships). The section on union busting focuses on legal certification-blocking tactics used by management. A membership card template is included.
It is fascinating to see this focus on accreditation despite the presence of the following disclaimer:
Contrary to the official myth of liberal unionism, the right to organize and bargain collectively has not been codified… out of love for the working class. Rather, this legislation was passed to contain the growing rebellion of trade unionism… Therefore, although you can meet friendly investigators and attorneys at NLRB regional offices, you are essentially under the control of a hostile judiciary.
In fact, a long section at the beginning of the manual laments the IWW's recent capitulation to the labor relations framework. He maintains that in doing so, the union has lost sight of its fundamental intuition: worker power is based on worker action, not government intervention:
In recent campaigns, we have ignored the fundamental difference between the IWW and all other unions: recognition of the class struggle and the fact that the only way to end it is to abolish the wage system. We presented ourselves as a bargaining union with cheap dues and officers with little or no pay. We attributed the failures of other unions to bureaucratic and/or corrupt officials.
The authors make it clear that other unions are not corrupt because of the moral shortcomings of their officers, but because these unions are prisoners of a government framework that ties the hands of workers :
Conventional unions are based on the premise that labor and capital are partners, with the government as arbiter, in a class collaboration system that will benefit both parties… By recognizing the right of the government to arbitrate the partnership, these unions are giving up their only real source of strength, economic power…
Local officials reflect these contradictions. They can be very honest and sincere people, but they are immobilized by these contradictions. Even if they themselves understand the class struggle and would really like to see their locals negotiate on this basis, they just can't accomplish much against the weight of the rest of the union.
Once again, the authors point out the absurdity of thinking that the IWW can participate in the labor relations system without falling into the same traps as other unions. Their manual emphasizes the fact that participation in this legal framework is tantamount to abandoning the founding idea of the IWW.:
We tried to cut the IWW in half and separate the preamble [who asserts that the working class and the employer class have nothing in common and that the wage system must be abolished – MG] and the union as a vehicle for obtaining immediate demands. In fact, our campaigns now say: "Forget those visionary ideas. We believe it, but we don't expect you, ordinary workers believe it. Just think of us as an outright union for now. “We tried to sell ourselves as a union which is good, young, poor and clean, in opposition to a union which is bad, vieux, rich and corrupt. These campaigns were uniformly doomed.
In other words, worker action directly at the point of production is essential to building working class power and securing its demands, and that is exactly what the NLRB system has worked to make disappear. By adopting this system, the IWW can't do better.
This organization manual confronts us with the contradiction of a lucid analysis that recognizes these constraints, but who resolves to advise IWW members to pursue the same legalistic strategies as other unions. While the IWW had set itself the goal of tearing itself away from historical insignificance and reorganizing workplaces, the union did not yet have a model to achieve this. In this first manual, the strategy did not match the goal — the practice was disconnected from the theory. There was no way to institutionalize the idea of a worker-led or class-based organization. The IWW did not yet have its own organizing program.
Collective Bargaining Handbook (1978)
The organization manual was published at the same time as a 33 collective bargaining pages, also edited by Markholt and presumably also written largely by her.
There is also a reflection on the power of workers in its introduction.. It presents bargaining as fundamentally a struggle for control of the workplace and its conditions.. Despite this, the advice that follows are fairly orthodox and technical documents relating to the definition of the accreditation unit and the three categories of security clauses, working conditions and remuneration. It is recognized that the constitution of the IWW prohibits the deduction at source of dues, because " the increased efficiency does not compensate for the loss of personal contact between the members and the union ".
Generally, the trading manual is somewhat unrealistic, disconnected from what would be necessary to apply his advice: workers power. for example, a note explains that "reducing working hours without reducing wages should be a long-term goal for all trade unionists" and suggests that "to start, you have to try to go to a week of 30 hours with 5 days of 6 hours" — without really developing a strategy that would allow you to develop sufficient bargaining power to make your company an exception in its sector, even in the economy.
Updates to these manuals
These two manuals have been updated over the years, but not really on the successes or failures of the union's campaigns. The trading manual was updated in 1983 by Paul Poulos and Rochelle Semel, two longtime members from upstate New York, who also wanted the IWW to get "serious again" and start organizing workplaces and negotiating contracts. At that time, the union was mostly made up of radical activists — union-oriented anarchists and communists, union officers subscribing to the class struggle, alumni who remembered the golden age of the IWW, stubborn supporters and sympathizers. The total membership of the union was a few hundred, at most.
Poulos and Semel removed Markholt's introduction to the power struggle between workers and management. Other technical sections have been added (for example on probation periods) with templates for the wording of each section of a convention.
However, it is not certain whether the negotiation manual or the organization manual was used. The IWW managed to win a few accreditations and negotiate a few conventions in the 1980s: University Cellar Bookstore, le People’s Wherehouse (a grocery warehouse) and Leopold Bloom's Restaurant in Ann Arbor; Eastown Printing à Grand Rapids ; SANE and Oregon Fair Share in Portland; and recycling plants in the San Francisco area. With the exception of the People's Wherehouse (which lasted ten years) and recycling plants (who still have IWW conventions to this day), most of these campaigns were short-lived, often ending when the business closes. Many other attempts at accreditation, often accompanied by a strike, just failed.
In 1988 a one 1994 or 1996 (records are imprecise), the organization manual is updated, incorporating feedback from across the union. This most recent version has moved away from the model of the organization of a majority to file a request for certification, noting that "much can still be accomplished by a small group on the floor that strives to mobilize colleagues around particular grievances and coordinate direct action campaigns…While the earlier version recognized the various legal tactics available to management to subvert or defeat a union certification vote, updates took a harder line, noting that
even when you "win" thanks to labor laws, you end up losing — endless hours are spent pursuing the case, momentum is lost and power shifts from the workplace to the corporate courts. Although it is useful to know the law in order to make informed decisions on all possible options, the workplace remains your true source of strength.
He acknowledges that the unfair practices complaint process sometimes takes "five or seven years before resulting in a “victoire” complete. At this moment, the union was almost certainly disbanded and most of its activists found other employment. This is most likely a reflection on the IWW experience at Mid-America in Virden, in illinois. In 1977, the IWW recruited six of the seven workers there and called for a certification vote:
the long march through the courts sees union members dwindle in numbers, until there was only one left in June 1978… Two years later, in the fall of 1980, all appeal procedures having been exhausted, Mid-America finally agreed to recognize the union and begin negotiations. At this moment, of course, the union was no longer present in the workplace… The Industrial Organization Committee… [has sent] letters to current Mid-America employees informing them of the campaign and suggesting that the IWW negotiate on their behalf. There was no response and Virden's campaign was consigned to history.
This experience repeated itself in almost exactly the same way decades later, when in 2013, the IWW won an accreditation vote at Mobile Rail Systems in Chicago, only to lose all presence in the workplace (relatively small) during the negotiation of the collective agreement. The union eventually agreed to drop the campaign in 2020.
However, although this version of the organizing manual was more critical of legalism in labor relations, and even if it recognized " the possibility - and even the legality - of fighting for specific grievances, or even to ask for union recognition, without going through the NLRB ", most of his advice was geared towards formal accreditation in anticipation of contract negotiation.
Implementation of the current training program
It should be noted again that these manuals do not appear to have been used much. En1996, the year the organization manual was apparently last updated, there were several high-profile IWW campaigns. However, the members of these campaigns interviewed by the author did not declare having used it, although some have known about it. The Wobblies groped their way through their heady campaigns, guided by the advice of sporadically present members, with mixed success.
Always in 1996, the IWW narrowly lost a legal accreditation vote at Borders Books in Philadelphia. An organizer at the center of the campaign was fired and a high-profile national campaign was launched to protest the dismissal and boycott the channel, with strong participation from more than a dozen branches of the IWW. In stride, a series of new campaigns have emerged – at the MiniMart convenience store in Seattle, at Applebee's in New Orleans, at Wherehouse Entertainment in the San Francisco area, at Snyder's Pretzels in Pennsylvania, at Sin Fronteras Bookstore in Olympia and several Portland businesses.
Alexis Buss, a member from Philadelphia who later became general secretary-treasurer, said: "After Borders, we only got crumbs, and people had no other way to get involved. The nature of a union was always assessed in light of the question: “How many contracts do you have?” »
She was often sent personally to assist in these campaigns. John B, who later served on the Organizers Training Committee, described the situation as:
We had several national campaigns, very public, very visible, which totally imploded… these were essentially situations where workplaces were already under high pressure, then three guys would stand on a table shouting: “workers of the world, unite!” before being fired on the spot. Alexis looked into these campaigns and developed a training day dedicated to best practices in organization.
According to Buss: "We tried to take the time to learn and improve after each failure. » She began to organize one-day workshops for campaigns and branches:
Let's say you have a [censored name] from Applebee's contacting your branch, what are you doing? You don't give them membership cards or pamphlets about how bad their boss is telling them: " Good luck, kid. " So, we really wanted to try to build a workplace committee… We tried to explain the shortcomings of the external organizers who did the organizing work, the dangers of not having a committee, the risks of ignoring social leaders at work…
A little after, a group of four members of the IWW began to seriously collect documents from the traditional unions. It was about Buss, de John Hollingsworth (Steward in Ottawa of OPEIU local 225 at the time and researcher hired by the Canadian Association of University Teachers), de Josh Freeze (member of the Amalgamated Transit Union and later steward of the Association of Flight Attendants) and Chuck Hendricks (of Baltimore and later Connecticut, became a UNITE HERE organizer). Hendricks recalls that the group "began collecting AFL-CIO training materials, of UNITE HERE and other unions to create an organizing manual" and "trainings on the model of a school class".
Hendricks was among a number of Wobblies who attended the AFL-CIO's "Organizing Institute". This three-day workshop allowed to acquire the necessary skills to carry out a " home visit ", especially with the use of role-playing games, after which the successful participants were recruited by the unions. This role-playing class model has become the basic structure of Organization 101 training..
So, the IWW found the original core of its training program in other unions: gather contacts, socially and physically map the workplace, identifier les leaders, have individual conversations with colleagues following the AEIOU scenario (Shake, Educate, Innoculer, Organize and ”Unioniser”). An analysis of the difference between the IWW and other unions has been added. (no paid staff, no political party affiliation, no deduction of contributions), as well as a critique of labor law and a "chronology of an unfair practices complaint" written by Buss, intended to warn participants of the slowness and inefficiency of legal processes.
The first Organization 101 training was held in Portland in August 2002. According to the report of the Organizers' Training Committee at the annual convention:
Forty members came from across the western United States for a weekend of formal talks, presentations and role plays. We covered topics ranging from developing contacts, activists and leaders in workplace mapping; encourage colleges to take on more responsibilities and tasks in negotiations; challenges of high-turnover workplaces to U.S. labor law… Without a doubt, the most frequent comment we received in the ratings was that there should be more roleplaying. The trainers agree and for most future training, their place will be considerably enlarged.
In the years that followed, other members of the IWW often coming from a more traditional unionism have developed other modules: two Minneapolis organizers who both had experience with AFSCME designed a captive audience meeting and "One Big Organizer" exercise in which participants take turns asking questions to a potential union member, to stir it up and educate it. Generally, the evolution of IWW organization training has moved it from a lecture format to a popular education model.
So, from 1996 at 2003 about, the training program has been consolidated, moving from informal workshops run by Buss to a formal program run by the Organizers Training Committee. This committee has written and updated a training manual, coordinated training and accredited new trainers. When the committee structure has actually been put in place, she became a stable resource that no longer depended on Buss' talents, who had since moved on to other projects.
However, since it had borrowed heavily from traditional unions, this organizational training program still bore the hallmarks of traditional approaches in its early days. MK Lees, who would become a trainer and sit on the Training Committee for Organizers, recalls taking his first Organization 101 training in Chicago in 2002, while organizing bike couriers with the Chicago Couriers Union of the IWW. “Training continued to progress towards solidarity unionism… She was very critical of the organization as part of the NLRB, but she always had one foot in both worlds. It provided that it could be used for the organization via the NLRB or not ” — as for bicycle couriers, classified as self-employed and not as employees — "but many examples were drawn from legal accreditation campaigns. » Even if it did not train or encourage participants to apply for accreditation, the narrative of the two-day training culminated with a public outing from the union, as accreditation campaigns do. The workshop also presented the "stages of a campaign" culminating in a "recognition strategy" followed by "negotiation" — the IWW essentially presented a traditional approach that bypassed the NLRB.
In other words, the union was still forging its own approach to organizing.
Field applications and program reviews
From 2003, the organizational training curriculum begins to evolve in light of the experiences of the IWW campaigns.
Even though the Organization 101 training never advised filing an application for certification and instead warned participants against labor law, this lesson came to fruition with the credentialing campaigns in Portland in the late 1990s and early 2000s. In 2003, Portland published a document entitled "Learning from our mistakes", a look back at four different campaigns: a bicycle courier company, two separate grocery stores and a non-profit community organization. The conclusions are unequivocal: " The NLRB has slowed down the organization "; “The NLRB bureaucracy slowed down the process, slowed our momentum and took up a lot of time for several people "; " We did not consider the campaign without NLRB accreditation "; "We failed to recognize that direct unionism worked well without NLRB accreditation"; "The organization has focused on the certification vote rather than worker issues and fighting for concrete gains"; "Things to avoid in the future: have a vote with the NLRB ”; "Using the NLRB ; " Seek official union recognition "; " Aim to obtain an official collective agreement "; " Abandon the democratic construction within the organizing committees to focus on the immediacy of an accreditation vote ". For a campaign where accreditation was won: " The real problems were not addressed during the negotiation "; " The union was more of an idea than a reality ". "Things to do differently next time: more direct action unionism tactics ”. " Experimenting with more minority/direct trade unionism tactics ".
However, le Starbucks Workers Union, launched in New York in 2004, et le Jimmy John’s Workers Union, launched in Minneapolis in 2010, initially sought formal recognition by filing applications for accreditation with the NLRB. The former abandoned this campaign when a judgment declared that the accreditation unit must include all stores in Manhattan. The runner-up narrowly lost a certification vote, and even though that result was later overturned by the NLRB, the union never filed a petition again.
However, as these campaigns progressed from store to store and city to city, they have increased their ability to use direct action tactics at work to achieve gains, including floor mats, tip jars, temperature controls, schedule changes, toilet breaks, increases, paid holidays, the end of employer intimidation and the reversal of certain layoffs.
Since campaigns were more successful with direct action than with legal approaches, the training program has developed further in this direction. Workshops, sometimes given in addition to the training 10, became in August 2010 a full-fledged 102 course: " The committee in action ". Nick Driedger, former member of the Organizers' Training Committee and veteran "dual-carder" of the IWW at Canada Post (see below), notes that the program was created following the concretization of several efforts in organization of the IWW:
The 102 was created after the establishment of a dozen workshop committees in different workplaces. So we started developing a system to collect issues, target the appropriate manager level and bring claims to fruition in a concerted manner (direct action grievance procedure). Emphasis has been placed on creating committees that can last for the long term; some of our committees have existed for about six years.
The training consisted of two parts. The first is tactics March on the boss, where several employees confront a boss about a particular policy or the treatment of employees. First an exercise requiring detailed written answers, this training was transformed into role plays with assignment of roles (lookout, applicant, switch, etc.) and where the trainers took on the managerial role.
Another section of 102 was a section titled " Parts of a Direct Action ", dividing it into ten parts. Among others: " Requirement ", "participants", " witnesses ", " target ", " tactics ", " the results ". This section highlighted the importance of escalating pressure. Furthermore, remarks were made on the difference between "workplace contractualism" and the IWW approach, now called "solidarity unionism". The training discussed referees who make decisions without consequences for their own living conditions, agreements that make most strikes illegal and postpone the treatment of many problems until the next round of negotiations, of these agreements which "make workers lose power during the duration of the contract, usually through clauses prohibiting the right to strike and promoting management rights, and by the recognition of the employers' legitimacy in spirit, in practice and in law ”. The training opposed this model to that of the " workshop committee ". She also discussed onboarding new hires, effectiveness of staking, dealing with retaliation such as dismissals and having good meetings.
As the campaigns multiplied and the training program gained popularity, sections on direct action have been integrated into training 101, which was offered much more frequently than the 102. For its part, the 102 program has become a systematic study of the maintenance of committees and a comprehensive process for handling direct action grievances. The grievance procedure was developed after the success of the "dual carding" campaign at Canada Post in the early 2010s. IWW members within the Canadian Union of Postal Workers created and led a training program titled "Taking Back Control of the Work Floor". Their method was to identify social leaders on the floor and send them through training., using CUPW education infrastructure. Still Driedger:
We have provided these trainings to approximately 160 people and then added them to a text message list…to ensure coordination between shop committees… We have achieved great victories, especially when we forced Canada Post to hire 200 people as management attempted to cut positions through March on the boss style actions involving approximately 2000 workers [and] when we reversed a 30% wage cut for rural letter carriers through a four-day wildcat strike. D’innombrables March on the boss, with blows 8 at 120 workers at a time, have won demands ranging from changes in disciplinary measures to the application of seniority in the selection of delivery routes, through the stoppage of compulsory overtime (which we ended for about 1000 workers for about six years, while it was a widespread practice everywhere in the posts for decades before).
The Course 102 grievance process now included a grievance triage and prioritization activity, as well as an exercise where workers had to be told that their own grievance cannot be dealt with at the moment. The training also addressed issues of democratic accountability related to horizontally worker-led campaigns.
The last revision of the 101 program was spread over the year 2018-2019. It was again the result of new experiences: feedback on the success of the IWW campaign at Ellen's Stardust Diner and the challenges faced by other IWW campaigns.
At Ellen's, the workers went public with their union in August 2016. Management retaliation was felt in the staggering number of 31 unlawful dismissals within the next five months (16 in one day). The union ended up winning the case by reversing the layoffs and winning back wages in a settlement overseen by the NLRB. However, the campaign survived—and the settlement was imposed—thanks to sustained organizing efforts, including the recruitment and training of other workers and the continuation of direct action campaigns in the company, in addition to pickets and pressure campaigns on the issue of reinstatement. Meanwhile, the union has achieved an impressive series of victories, including a new scene, security measures, a breastfeeding room, an increase in staff, substantial repairs, raises for cooks, divers and hosts, and an end to unpaid repeats and tip theft, all without official recognition or negotiation. All of this was made possible by faithfully adhering to existing 101 training guidelines and putting in place a formal structure — union membership and dues payment., elected leadership positions, meetings and motions, a budget. This structure is a counterexample to non-NLRB campaigns which tend to be loosely organized affairs revolving around strong personalities.
In light of this experience, training 101 has been revised to remove the original "campaign timeline" that culminated in the "public release". MK Lees and this author have written two articles in an attempt to summarize the lessons learned from Stardust. The first is called « Do Solidarity Unions Need to “Go Public” ? » (Do the Solidarity Syndicates need to go public?) and underlined that this process was only a vestige of a certification campaign during which the management is officially informed of the union effort and which, from the experience of the IWW, only resulted in retaliation and loss, while the permanent struggles based on grievances did not suffer this kind of decisive backlash.
The other article, « Boom without Bust: Solidarity Unionism for the Long Term » (Explode without bursting: Solidarity Syndicalism in the long term) , was a reflection on how the IWW could maintain its model of non-contractual solidarity unionism in the long term, now that he had a few models to do it. (It must be recognized that the IWW campaigns at Jimmy John's and Starbucks themselves lasted ten years., but they were not very structured and over time, they relied more and more on advertising and the media and less and less on presence on the floor.) The article described the stabilizing organizational characteristics of the Stardust solidarity union. The training program, For its part, refocused on recruiting workers as full members in good standing, and on adopting a systematic approach in general.
The section of the training 101 on employment law, then became an incisive presentation, albeit relatively long political and historical context of the Wagner Act and Taft-Hartley, is now reduced to an inoculation against complaints of unfair labor practices and a general warning against legal procedures. This almost two-hour section has always been very controversial: she was either the most beloved, be the most hated of the participants in their evaluations, but the trainers responsible for reviewing this section realized that its length effectively contradicted its message, to know: set aside labor law and focus on direct action.
Training 101 now ends with a note on "committee sustainability" and "next steps", advising on how workers can "level up" in their campaigns without pulling the trigger on a certification vote or going public to reward their organization, whether envisioned as a triumphant moment or a desperate move to reverse a dip in energy. Rather, we suggest: " to increase the number of members " and "to take care of greater demands ".
The IWW's training program now matches its political rejection of class collaboration and its cynicism about labor rights. However, it was not developed in an ideological or "a priori" way; on the contrary, it gradually condensed about 25 years of experience in real campaigns.
While his original material was borrowed from traditional syndicates, it now stands out in every detail. The AEIOU version of the IWW, for example, is focused on direct action and not on signing a membership card. The program aims to develop broad skills and class consciousness in all workers. The rating scale indicates whether a worker actively contributes to the campaign by participating in one-on-one meetings, direct actions or administrative work, or if his support for the campaign goes beyond words (at the other end of the spectrum: workers passively or actively opposed to the union effort).
This approach also reflects the very structure of the IWW.: very low contribution rates which generally do not allow the financing of paid staff, committees and boards of directors made up of volunteer members, and campaigns in low-wage sectors, with small circles and high turnover, such as retail, fast food, restaurants and call centers, where union members tend to work and where other unions generally do not attempt to certify bargaining units for obvious cost-benefit reasons.
However, not all IWW campaigns subscribe to the approach of solidarity unionism (and this article has only touched on a fraction of the campaigns of the last five decades). There are still certification and convention campaigns within the union, in addition to other organizational models, which is made possible by the fact that the IWW is very decentralized. The 2010s saw a series of accreditation and recognition campaigns — 18 sure 20 have been formally successful — which have resulted in the closure of several of these stores or the disappearance of the union presence in a few years. Le Burgerville Workers Union (BVWU) in Portland, which ran a conventional campaign from the start and is now entering its third year of trading, now asks the rest of the union to allow him to sign a clause prohibiting the right to strike, currently prohibited by the IWW statutes, and has already committed to a grievance arbitration system (where the losing party pays!). This reflects the contradictions, as the first organization manual said, to try to build workers' power within the legal framework of labor relations. In other words, the experiences of the IWW campaigns, even those that do not follow the pattern set in the current organization formation, always reflect the lessons and warnings distilled into its program, if only negatively. But the union as a whole, thanks to its solidarity union model, has passed the stage of a "negotiating union" which is only differentiated by its "cheap dues and the absence of paid leaders". Finally, the union can once again put its revolutionary ideals into practice.
Original text by Marianne Garneau, Chair of the SITT-IWW Department of Education Council and Editor of the Labor Think Tank Organizing Work.
Translation done in January-February 2022 by Felix T. Member of the Montreal local SITT-IWW.